Coronavirus (COVID-19) Updates
To help prevent the spread of the Coronavirus, and to protect the wellbeing of our customers and staff, we have implemented additional safety precautions to our home delivery service.
Last updated on 26/03/2020 at 11.03am
We're still open online and delivering orders.
Pellpax Home Delivery Service
Our home delivery service is continuing with our drivers working single day routes. This change will result in deliveries being slower than usual. Please be patient as we adjust to this new system.
We have also implemented the following safety precautions to protect the wellbeing of our customers and drivers.
- Please show your photo identification at a distance for our driver to photograph without them having to touch it.
- Have your own pen ready to sign for the delivery at arm's length.
We are working hard to dispatch orders as quickly as possible with limited staff. Due to high demand, our delivery lead times may be longer than usual.
Staff and Customer Safety
We have imposed safe working conditions as instructed by the Government. To help prevent the spread of the Coronavirus, and to protect the wellbeing of our customers and staff, we have implemented additional safety precautions to our home delivery service as described above.
If you have any queries not answered here, please email [email protected]. Our sales team are receiving a very high volume of emails, so it may take longer to respond than usual. Our phone line is currently closed until further notice.